KarmelRUGS

Pickup · Lomas de Chapultepec

Rug washing in Lomas de Chapultepec

We care for inherited rugs in the homes of Lomas de Chapultepec with diagnosis, washing and restoration by masters with more than 40 years of craft. Pickup and delivery come at no extra cost.

We cover Lomas de Chapultepec on Sundays, Tuesdays and Thursdays, and confirm our arrival time with you by WhatsApp the day before.

  • 40 years of craft
  • Our own workshop
  • 7 documented steps
Rug washing in Lomas de Chapultepec

Large homes, inherited pieces

Lomas de Chapultepec is a neighborhood of homes with gardens, high walls and living rooms made for receiving guests. Between Paseo de la Reforma, Palmas, Prado Norte and the streets named Sierra and Montes, many families keep Persian rugs that arrived with their grandparents and have rested on the same wood or marble floor for decades.

A piece like that deserves a diagnosis before a wash. On arrival we photograph both sides, measure it and review dyes, warp, fringes and old repairs. If we find moth damage, sun fading or an open edge, we explain it to you before we continue.

How pickup works in Lomas

Many streets in Lomas have a security booth or controlled access, and in most homes we are received by the household staff. That is why we confirm the day before the name of the person handing over the rugs, how many pieces there are and whether heavy furniture needs to be moved. Our team arrives in our own vehicle, identified, and rolls each rug with protection.

Large rugs, common in the living and dining rooms of the area, are rolled in the direction of the pile and travel flat, with no folds that could mark the weave.

Restoration with a master's judgment

In our workshop, masters with more than 40 years of craft replace fringes, rebuild edges and close open areas with wool dyed for that piece. The goal is not to make the rug look new, but to keep it yours, firm and ready for another generation. Before any repair, we send you photographs and explain what we propose. To get a quote, send two photos by WhatsApp, front and back, with the size and your neighborhood.

Process

Our seven step process

  1. Step 1. Collection

    We collect your rug on the agreed date, in Polanco, Las Lomas, Interlomas and the west of the city, at no extra cost. We roll it with care, never folded, and give you its tracking code.

  2. Step 2. Diagnosis and photography

    On arrival at the workshop, the master inspects fiber, dyes, foundation, fringes and edges. We photograph front and back, record every detail and share the diagnosis with you before any work begins.

  3. Step 3. Deep dusting

    We remove the dust and grit that settle deep in the foundation and wear the fiber down with every footstep. It is the step most often skipped, and the one that most protects the life of a rug.

  4. Step 4. Washing

    Wool pieces go through our industrial automatic washer, with abundant water and neutral detergents. Silk and delicate pieces are washed by hand, by the master, with the time each one asks for.

  5. Step 5. Centrifuge and controlled drying

    The industrial centrifuge removes water evenly, without twisting or stretching the weave. The rug then dries laid flat in a controlled environment, to prevent odors, shrinkage and dye bleeding.

  6. Step 6. Restoration and the master's review

    If the diagnosis called for it and you approved it, the master repairs fringes, edges and weave with wool and technique true to the piece. Before leaving, every rug receives a final review, inch by inch.

  7. Step 7. Wrapped and sealed delivery

    We photograph the finished piece, roll it, wrap it and seal it. We deliver it to your home on the agreed date, ready to return to its place, with the photographic record of arrival and delivery.

Send us two photographs

Front and back, with the size and your neighborhood. We reply on WhatsApp with a clear quote.

WhatsApp
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